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JOHNSON & JOHNSON and the well-being of their employees

3. Labor relations / working conditions

Working conditions

Context

Johnson & Johnson is one of the world's leaders in health care products, as well as a provider of relate services, for the consumer, pharmaceutical and medical devices and diagnostics markets. The more than 200 Johnson & Johnson operating companies employ approximately 122,000 men and women and sell products throughout the world.

Objectives

  •   To improve the health and well-being of employees

APPROACH

Johnson & Johnson provides support programs and services to help their employees live healthier and safer lives. This is good for their employees as well as business. 

Their Employee Assistance Programs

Each employee has access to counseling, assessment, intervention and training. For example, they conducted multigenerational training to help younger employees and older employees improve the way they communicate and collaborate with each other.

Flexibility and Work-Life Programs:

In 2006, Johnson & Johnson surveyed 4,400 employees in the U.S. to understand the importance of flexibility. They found that 78 percent of respondents said flexibility is an important aspect when considering whether to stay with the company. In 2007, senior management committed to increasing opportunities for flexibility in recognition that the sustainability of their business depends on their ability to attract and retain talented employees. Flexible arrangements include telecommuting, flextime hours, remote work, occasional flexibility, a compressed work week, summer hours and part-time work or job sharing.

Health: "Move and Make It Matter" campaign 

A campaign using the expertise of mental health counselors, wellness professionals, occupational physicians and nurses to help employees balance work and exercise. Employees were given pedometers to help them track the number of steps they take each day and to encourage them to take 10,000 steps daily – a recognized standard for improving health. Since 2004, over 36,000 pedometers have been distributed to Johnson & Johnson employees.

CONTRIBUTION TO COMPANY PERFORMANCE

 

  •  Decrease in employee absenteeism
  •   Better flexibility which increases employee performance and prolongs employee retention

Benefits

  •   Better health and well-being of employees
Turnover
$12,3 milliards
Country
United States

Mise à jour le 24/05/2016

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