Orange is one of the main telecommunications operators as it serves 250 million customers around the world. The CSR is deeply embedded in the culture and the history of the company. Orange has been built on founding values guiding their principles of action regarding all its stakeholders. Concerned about its impact on the environment, Orange implemented an Environmental Management System (EMS) on 3 lines: Saving energy and reducing CO2 emissions – Reducing and controlling waste – Reducing and controlling resources depletion.
Orange implements an Environmental Management System
Energy / Greenhouse Gases (GHG)
- To support the energy and ecological transition through gaining the environmental management certification – ISO 14001 in 2016 and the energy efficiency certification – ISO 50001 in 2017.
- To make Orange a “green” operator: that is a very important interest of our company, to take care of the planet, especially in its involvement on weather issues.
- To have a fleet of 3000 vehicles to be shared by 2020
- To reduce by 50% the CO2 emissions per usage-customer in 2020 (2006 basis)
The Responsible Management System advocates above all:
- A significant decrease of energy consumption and CO2 production thanks to digital solutions
- A customer-driven digital policy avoiding the use of raw materials or transformed raw materials and limiting waste production (fuel – fuel oil – gas – paper…)
- A circular economy policy , particularly in mobile phones and network equipment recycling:
- Proposition to companies to recycle their fleets of used mobile phones in the context of an eco-responsible approach and proposition to give a second life to mobile phones and network equipment after reconditioning.
For a better grasp of the consequences of the strong increase in the number of customers and of the boom of ICT, which were not expected to have such extent in 2006, Orange implemented at the same time an indicator monitoring CO2 emissions per customer.
Reduction by 24% of CO2 emissions by the fleet of vehicles between 2006 and 2014, thanks to the main following actions:
- Rationalization of the fleet (- 7000 vehicles between 2006 and 2014)
- Trainings to eco-driving (around 11000 employees trained since 2010)
- Implementation of a fleet to be shared in France since 2013 (300 vehicles shared in late 2014. Orange has the first fleet of shared vehicles in France)